Frequently Asked
Questions

Low voltage work covers any system that runs on 50 volts or less — things like network cabling, security cameras, smart home systems, audio/visual setups, access control, and alarm systems. It's separate from standard electrical work and requires specialized licensing and training.

Yes, absolutely. Jellyfish Shield holds all required California low voltage contractor licenses (C-7 classification) and carries full general liability insurance and workers' compensation. We're happy to provide proof of insurance and licensing before any work begins — just ask.

We serve all of Southern California including Los Angeles, San Diego, Orange County, Riverside, Long Beach, Anaheim, and the surrounding communities. If you're unsure whether we cover your area, give us a call at 999-999-9999 and we'll confirm right away.

It depends on the scope. A single security camera or network drop can be done in a few hours. A full smart home integration or commercial cabling project may take 1–3 days. We always provide a detailed timeline upfront so you know exactly what to expect before we start.

We use transparent flat-rate pricing — no hourly surprises. After an initial consultation (free of charge), we provide a detailed written quote covering all labor and materials. The price you approve is the price you pay. No hidden fees, ever.

Yes! We serve both homeowners and commercial clients — from single-family homes and condos to retail stores, office buildings, restaurants, and multi-unit properties. Our team is experienced with projects of all sizes.

We take great pride in clean, minimally invasive installations. We use fish tapes, drill guides, and professional concealment techniques to route cables without unnecessary damage. Any minor access points are patched and finished before we leave.

Yes — all our installations come with a 1-year workmanship warranty. We also offer ongoing support for troubleshooting, system upgrades, and expansions. If something isn't working right after we leave, just call us and we'll make it right.

For residential projects, we typically require a 50% deposit upon signing the work order, with the balance due upon completion. For commercial projects, payment terms are negotiated based on project scope. We never ask for full payment upfront.

Yes. We obtain all required permits before work begins and ensure full compliance with local building codes, NEC Article 725, and applicable local ordinances. Permit costs are included in your quote — no surprise fees.

Both! We handle new installations, upgrades to existing systems, troubleshooting, and repairs. Whether you need to expand your current network, add cameras to an existing system, or completely replace outdated infrastructure, we can help.

Most projects can begin within 5–10 business days of signed authorization. For urgent or emergency situations, we do our best to accommodate faster timelines. Contact us and we'll let you know our current availability.